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Returns & Refunds
Due to the perishable nature of our food, we’re unable to accept returns. All food orders are final sale.
We prepare everything fresh and want every order to arrive exactly as expected. If something isn’t right with your order, please contact us as soon as possible and we’ll do our best to make it right.
Order Issues
If your order is incorrect, damaged, or missing items, please reach out within 24 hours of delivery with:
- Your order number
- A brief description of the issue
- Photos (if applicable)
Email: info@cafe-jack.com
We genuinely care about your experience and will always aim to resolve any issues quickly and fairly.